FAQ

What exactly do I get?

A private workspace where ten AI tools produce real deliverables — posts published, lists verified, reports written — on a credit meter you can always see.

Do I need my own AI account?

Yes — for AI-powered runs you connect your own Anthropic, OpenAI, or Google API key in Settings (5 minutes). You pay the provider at cost; the Engine never marks up tokens. Why: your data goes to a vendor you chose under your agreement, and your costs stay transparent.

What's a credit worth?

The full rate card is published in-app before you buy anything. Estimates show before every run; receipts after; failures refund.

Can I cancel?

Anytime, from billing settings. Month-to-month, no notice windows, no exit fees. Unused purchased credits stay usable 90 days.

Is the due-diligence tool a background check for hiring?

No. NRE reports are for business-relationship decisions — investments, partnerships, counterparties. They are not consumer reports and can't be used for employment, tenancy, credit, or insurance decisions. The order flow enforces this.

Where does my data live?

In your isolated workspace (database-level isolation), encrypted keys, no cross-customer sharing. Full policy below.

Phone app?

Install the web app to your home screen (iOS/Android) in two taps — it's a full app. Store versions are coming.

I run an agency.

The Partner Program white-labels the entire platform — your brand, your domain, your prices, wholesale credits. Email partners@newrenaissancelabs.com.